Store Operations Manager

7 days ago


Alice Springs, Northern Territory, Australia Smokemart & GiftBox Full time

About Smokemart & GiftBox

We are a leading retailer with over three decades of experience in providing quality products and exceptional customer service. Our company values diversity and promotes a positive culture for our team members.

Job Summary

We are seeking a highly skilled Store Manager to lead our store operations and ensure a customer-focused, efficient, and cost-effective environment. As a Store Manager, you will be responsible for maintaining high operational and organizational standards, training and developing team members, and creating a pleasant atmosphere for customers and staff.

Key Responsibilities:

  • Oversee the daily operations of the store, ensuring smooth and effective management
  • Motivate the team to meet sales objectives through training and mentoring
  • Ensure store compliance with health and safety regulations
  • Monitor inventory levels and order new items
  • Hire, train, develop, and oversee new staff members
  • Maintain outstanding store conditions and visual merchandising standards
  • Drive customer service excellence and handle customer queries and complaints professionally

Requirements

  • Proven ability to manage and lead in a fast-paced environment
  • Excellent organizational, time management, and multitasking skills
  • Critical thinking and problem-solving skills
  • A happy, friendly, and energetic personality
  • A desire to deliver high-quality customer service
  • A current or valid police check or a willingness to obtain one if successful


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