Customer Experience Representative

6 days ago

City of Armadale, Australia beBeeCustomerService Full time $45,000 - $65,000
Job Summary

We are seeking a dedicated and customer-focused individual to take on the role of Customer Service Team Member. This position involves providing exceptional service to customers, helping them achieve their DIY goals.

About the Role

As a key member of our team, you will be responsible for:

  • Delivering a friendly and helpful service to every customer who interacts with us
  • Offering expert advice and support on a wide range of products and services
  • Managing stock effectively while maintaining a clean and organized workspace
  • Assisting customers at checkout registers

We are looking for someone who is eager to learn and grow with us. You could become a future leader, product expert, or trade specialist in-store, and we are committed to providing you with the skills and training needed throughout your journey.

Benefits

We offer a supportive and inclusive work environment where you can make a difference in the community and have fun along the way. Our benefits include:

  • Team discounts at various brands
  • Free standard membership
  • Access to over 100+ exclusive team member benefits
  • 12 weeks paid parental leave

We strive to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey.

Your Skills and Experience

To be successful in this role, you will need:

  • A genuine passion for customer experience
  • The ability to approach, connect, and confidently interact with customers
  • An eagerness to learn about products and services
  • Integrity, safety, and a commitment to doing your best

You will also need to be available to work flexible hours, including evenings, mornings, and weekends.

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