Customer Value Strategist

3 days ago


Elizabeth Downs, South Australia Dental Corporation Full time
Job Summary

As a Customer Value Specialist, you will play a crucial role in delivering exceptional customer experiences and driving business growth for Dental Corporation. In this part-time permanent position, you will work 33 hours per week (across 4 days) including every 2nd Saturday. The first 4-6 weeks will be full-time hours for training.

About the Role

As a Customer Value Specialist, your primary focus will be on providing individualized recommendations of suitable health and wellbeing products to customers based on their needs. You will also work within the wider community to develop business and community-based relationships that promote the company brand and products. Additionally, you will assist existing Bupa members in their day-to-day transactions, ensuring they understand the full value of their health insurance product and providing solutions to any identified concerns or needs.

Key Responsibilities

* Provide personalized product recommendations to customers

* Develop and maintain relationships with local businesses and community groups to promote the company's brand and products

* Assist existing members with daily transactions and provide guidance on product benefits

* Identify and address customer concerns or needs

Benefits

At Dental Corporation, we believe in supporting our employees to excel in their roles. As a Customer Value Specialist, you can expect:

* Comprehensive training program to ensure your success in the role

* Ongoing support from dedicated Store Managers

* Access to state-of-the-art knowledge base, 'Know-It'

* Opportunities for personal development and career growth

* Competitive salary: $$$60,000 - $70,000 per year (estimated)

* A dynamic and supportive work environment

Career Development

We are committed to helping our employees grow and succeed in their careers. As a Customer Value Specialist, you will have access to classroom training, e-Learning, and on-the-floor product knowledge training. Our comprehensive training program will equip you with the skills and knowledge needed to excel in your role. Additionally, you will have opportunities for personal development and career growth, allowing you to take on new challenges and responsibilities.

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