
Customer Engagement Specialist
2 weeks ago
We are seeking an experienced professional to provide exceptional customer service and drive business growth.
- This role requires a strong background in customer service, with a focus on delivering service that exceeds customer expectations.
We are looking for someone who possesses:
- A solid understanding of customer needs and preferences.
- Excellent communication and interpersonal skills.
- Strong mechanical aptitude or trade qualification.
- Good computer skills with a sound grasp of the Microsoft suite of programs.
- Exceptional time management skills to prioritize tasks and a strong sense of teamwork and work ethic.
The successful candidate will be responsible for:
- Inspecting and quoting damage repairs to hire fleet vehicles.
- Promoting and signing up retail Overhauls and PMP service/maintenance schedules for workshop and road service.
- Approaching potential customers to increase customer base and turnover.
- Liaising with existing customers to ensure satisfaction with services and facilities.
- Providing a central point of contact for customer service.
This role offers a dynamic and supportive work environment, competitive remuneration package, and opportunities for career growth and development.
We offer a collaborative and inclusive workplace where you can thrive and reach your full potential.
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