Customer Engagement Specialist

2 weeks ago

North Mackay, Queensland, Australia beBeeService Full time $65,000 - $85,000
Customer Service Representative

We are seeking an experienced professional to provide exceptional customer service and drive business growth.

  • This role requires a strong background in customer service, with a focus on delivering service that exceeds customer expectations.
The Ideal Candidate

We are looking for someone who possesses:

  • A solid understanding of customer needs and preferences.
  • Excellent communication and interpersonal skills.
  • Strong mechanical aptitude or trade qualification.
  • Good computer skills with a sound grasp of the Microsoft suite of programs.
  • Exceptional time management skills to prioritize tasks and a strong sense of teamwork and work ethic.
Key Responsibilities

The successful candidate will be responsible for:

  • Inspecting and quoting damage repairs to hire fleet vehicles.
  • Promoting and signing up retail Overhauls and PMP service/maintenance schedules for workshop and road service.
  • Approaching potential customers to increase customer base and turnover.
  • Liaising with existing customers to ensure satisfaction with services and facilities.
  • Providing a central point of contact for customer service.
Benefits

This role offers a dynamic and supportive work environment, competitive remuneration package, and opportunities for career growth and development.

We offer a collaborative and inclusive workplace where you can thrive and reach your full potential.

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