Senior IT Infrastructure Specialist

5 days ago

Melbourne, Victoria, Australia beBeeManager Full time $90,000 - $120,000
Job Overview

The End User Computing Manager leads a team to deliver seamless IT services across multiple regions, managing end-user computing devices and applications in diverse environments.

About the Role

This senior IT management position involves leading a team of EUC Support Specialists, overseeing incident management and service delivery, driving continuous improvement, and providing hands-on leadership with strategic vision and technical expertise.

Key Responsibilities
  • Manage the lifecycle of EUC hardware, applications, and licensing.
  • Oversee incident and escalation management, ensuring service level agreements are met and customer satisfaction is achieved.
  • Collaborate with IT teams and business stakeholders for smooth service delivery and alignment with business goals.

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