Key Performance Operations Leader

4 days ago


Adelaide, South Australia beBeeOperations Full time $90,000 - $120,000
Job Description

The Commercial Operations Manager is responsible for delivering operational requirements of clients and operations team.

This includes maintaining strong client relationships, overseeing and upskilling the three account managers, assigning & delegating work duties, compliance with WHS, adhering to contractual KPIs and preparation of end of month reports.

  • Oversee the day-to-day operations of the Account Managers in accordance with client requirements
  • Develop and maintain strong client relationships
  • Manage 5 team members, KPI's and goals
  • Lead and manage account managers, oversee work schedules and assign specific duties
  • Assist the team with training and inspections
  • Drive and meet budget and company KPI's
  • Implement and manage OH&S and compliance practices
  • Monitor individual and team performance and take action to address identifiable learning & development needs
  • Proactively manage HR and employee performance issues, with a focus on productivity improvement
  • Support staff by building required competencies by training, providing feedback, managing behaviours and performance gaps


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