Senior Roster Coordinator

4 days ago

Sydney, New South Wales, Australia beBeeResource Full time $97,527 - $107,059
Resource Planner Job Summary

We are seeking a highly skilled Resource Planner to coordinate forward planning of rosters and operational deployments within our National Operations Centre (NOC).

This role will play a vital part in supporting a network of Security Officers and Customers, ensuring seamless operations and exceptional service delivery.

About the Role:

The successful candidate will be responsible for strategic workforce planning, maintaining and updating permanent rosters, allocating resources nationally, and collaborating with clients and resource contractors.

Key Responsibilities:
  • Strategic Workforce Planning: Open and publish national rosters 2–4 weeks in advance, proactively identifying and addressing resource shortfalls.
  • Roster Management: Maintain and update permanent rosters in the system, including changes to deployments, account/service terminations, annual leave coverage, and ad-hoc requests.
  • Operational Support: Allocate resources nationally, ensuring compliance with legislative and internal policies, including fatigue management.
  • Customer & Contractor Liaison: Collaborate with clients and resource contractors to ensure security requirements are met and expectations exceeded.
  • Stakeholder Collaboration: Build strong relationships with internal stakeholders including State Operations Managers, Client Service Managers, Payroll, and Billing teams.
  • Data Accuracy: Ensure timely and accurate data entry of all confirmed contractor rosters and resource changes.
  • Efficiency & Reporting: Analyse deployments to identify efficiencies and participate in weekly planning handovers to the Deployment Team.
Requirements:

To be successful in this role, you will require:

  • A minimum of 3 years' experience in an operation/rostering environment.
  • A Certificate in Business Administration.
  • Advanced MS Excel qualifications.
  • An understanding of basic Analytics.
Benefits:

We offer a range of benefits, including:

  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.

Please note that we are an equal opportunities employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive workplace for all employees.

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