Front-of-House Experience Leader

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $26,400 - $55,200
Customer Experience Manager

We are seeking a charismatic and skilled individual to lead our front-of-house experience.

The ideal candidate will have proven sales and customer service experience, be highly organised and detail-oriented, and possess natural relationship-building abilities.

This is not your average desk job - it's the beating heart of our studio, where every conversation sets the tone for a family's experience with us.

Key Responsibilities:

  • Lead our front-of-house and reception experience, ensuring every visitor feels welcome and valued.
  • Drive enrolments by converting enquiries into committed students, using sales skills and natural ability.
  • Manage systems, processes, and communications that keep classes full and families engaged.
  • Collaborate with leadership to deliver a seamless and memorable customer journey.

About You:

  • You have a strong background in sales and customer service.
  • You're a people-person who is highly organised and detail-oriented.
  • Bonus points if you understand the dance or performing arts world.

Why Work with Us?

At our studio, we value both artistry and business excellence. We're looking for someone who can champion our values-based culture every day.

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