Technical Service Specialist
7 days ago
We are seeking a highly skilled Technical Service Engineer to join our team at KBR. As a Technical Service Engineer, you will be part of a level 3 team of subject matter experts responsible for providing technical expertise for clients' various environments and providing L3 Wintel incident management within their ITSM toolset.
Key Responsibilities- Provide L3 Technical Support and administration via clients ITSM toolset within the Service health indicator (SHI'S) timeframe
- Third Party Vendor Engagement
- Participate in client projects when required
- Develop and Update Standard Operating Procedures (SOP'S)
- Develop and update Detailed Level Design
- Participate in out of hours activities as required
- Demonstrated knowledge & Experience in Microsoft Server 2016/2019 products and integrated technologies
- Demonstrated knowledge and Experience in Active Directory & Identity Management Services
- Demonstrated Knowledge & experience in Red Hat Linux
- Demonstrated Knowledge & Experience in VMware v Sphere 7
- Demonstrated Knowledge in Microsoft SQL Server 2019
- Demonstrated Knowledge and Experience in Citrix Studios & Director
- Proficiency in advanced scripting
- ITIL V3/V4 certification
- NV2 security clearance is required
- Bachelor's degree in computer science or related field
- Microsoft Certifications or equivalent experience
KBR is a global science, technology and engineering solutions company that delivers innovative solutions to governments and companies around the world. We are committed to providing an inclusive and diverse work environment and encourage candidates of all abilities to apply.
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