Retail Store Operations Manager VIC

3 days ago


Melbourne, Victoria, Australia Country Road Group Full time
Retail Store Operations Manager VIC

At Country Road Group, we're on a mission to empower individuals to express their personal style through our iconic Australian brands. We're seeking an exceptional Retail Store Operations Manager to join our team in VIC and lead the success of our Mimco concession location at Myer Highpoint.

We estimate this role will attract a salary in the range of $70,000 - $100,000 per annum, depending on experience and qualifications.

About the Role

This is an exciting opportunity to drive store operations excellence, coach and develop a high-performing team, and deliver exceptional customer experiences. As a Retail Store Operations Manager, you'll be responsible for:

  • Maintaining a safe and engaging work environment that promotes wellbeing and productivity
  • Leading a team to achieve sales targets and meet customer expectations
  • Managing stock levels, inventory control, and loss prevention activities
  • Developing and implementing effective rostering strategies to balance customer needs and team requirements
  • Communicating the brand strategy and vision to the team, ensuring everyone understands their role in delivering business objectives
  • Fostering a culture of learning, ownership, and shared success within the team

Your Background

To succeed in this role, you'll need:

  • A genuine passion for fashion and a professional personal presentation
  • Strong leadership skills, with experience in managing budgets, interpreting financial reports, and generating efficient rosters
  • Excellent communication and interpersonal skills, with the ability to build and maintain customer relationships
  • Able to manage multiple priorities, delegate tasks effectively, and lead by example
  • A strong understanding of CRG values and the ability to embody them in your daily work

What We Offer

In return for your expertise and dedication, we offer:

  • A competitive remuneration package, including quarterly incentives
  • Seasonal product allowances and generous discounts on all Country Road, Trenery, Politix, Witchery, and Mimco products
  • Excellent career progression opportunities across the Country Road Group, with access to leadership development programs
  • A global business with over 600 store locations and 6,300 team members, offering diverse career paths and challenges
  • A supportive and inclusive work environment that values diversity and inclusion

About Us

Country Road Group is an Australian lifestyle house of brands, proud to own some of the country's most iconic labels. Our brands are united by a commitment to quality, individuality, and sustainable thinking. If you're passionate about retail, fashion, and people, we'd love to hear from you



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