Customer Service Sales Consultant

3 weeks ago


Sunshine Coast, Australia Telstra Full time

We are seeking a skilled and motivated Retail Sales Consultant to join our Telstra team in Kawana Waters.

As a key member of our retail store team, you will be responsible for delivering exceptional customer service and sales experiences to our customers. Your passion for technology and strong communication skills will enable you to identify the products and services that meet the needs of our customers, transforming their telecommunications experience.

Telstra is an iconic Australian brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're committed to providing the best experience and delivering the best tech on the best network.

You will work in a fast-paced retail environment, where you can spin plates while still providing excellent customer service. Your drive to reach and exceed sales targets and KPIs, combined with your hunger to learn and grow within the role, makes you an ideal candidate for this position.

We offer a range of benefits, including:

  • A competitive salary of approximately $55,000 per annum
  • 30% off Telstra services
  • Continuous training from management to enhance your skills and help you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About you:

  • You have experience in a customer-facing role
  • You can easily build a connection with a variety of new and existing customers
  • You've got a drive to reach (and exceed) sales targets and KPIs
  • You're hungry to learn and grow within the role (and beyond)
  • You love being in a fast-paced, busy retail environment

Our team values diversity, inclusivity, and respect. We welcome individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We prioritize creating a workplace culture where everyone feels safe and can thrive.



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