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Customer Service Sales Consultant

1 month ago


Sunshine Coast, Australia Telstra Full time

We're seeking a Retail Sales Consultant to join our Nambour store on a Part Time basis. As a key member of our team, you'll be passionate about delivering exceptional customer service and providing tailored solutions to meet customers' needs.

About the Role

This is a fantastic opportunity to build a meaningful career with a market leader in the telecommunications industry. You'll work in a fast-paced retail environment, supporting customers through outstanding customer service and sales skills.

Key Responsibilities
  • Provide exceptional customer service and support to customers in-store
  • Develop customised solutions for customers, empowering them to transform their telecommunications experience
  • Achieve sales targets and KPIs through your consultative approach and product knowledge
  • Participate in ongoing training and development to enhance your skills and stay up-to-date on the latest technology and products
What We Offer

We have a comprehensive benefits package that includes:

  • Team performance-related commission with guaranteed pay for the first 2 months
  • 30% discount on Telstra services
  • Ongoing training and development opportunities
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
Requirements

To be successful in this role, you'll need:

  • Experience in a customer-facing role, with a passion for delivering exceptional customer service
  • The ability to quickly develop customised solutions for customers
  • A drive to reach and exceed sales targets and KPIs
  • Hunger to learn and grow within the role and beyond
  • Excellent communication and interpersonal skills
Estimated Salary: $55,000 - $65,000 per annum