Customer Service Expert
4 days ago
We are looking for a customer service professional to create thoughtful and positive experiences for customers in a fast-paced environment.
About the Role- Respond to customer enquiries via email, web chat, and phone with professionalism and warmth.
- Process and fulfill orders accurately.
- Assist with quality checks and prepare packages according to brand standards.
- Identify areas for efficiency and improved customer experience.
- Share customer feedback to support ongoing product and service improvements.
- 1-2 years experience in a customer service role, preferably in e-commerce.
- Strong written and verbal communication skills.
- Confident using Microsoft Office Suite, particularly Excel.
- A positive attitude and solutions-focused mindset.
- Attention to detail and care in every task.
- Continually seeking ways to refine and improve processes.
A close-knit team dedicated to great work with great people.
An opportunity to grow with our expanding brand.
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Customer Service Expert
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Customer Service Expert
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Experienced Customer Service Expert
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