Customer Service

24 hours ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $95,000
Customer Service & Success Professional

We are seeking a passionate and customer-focused individual to join our team as a Customer Service & Success Specialist.

Key Responsibilities:
  • Be the warm and professional voice supporting homebuyers and brokers
  • Guide people through the application process with clarity and care
  • Follow up leads, assist with documentation, and prepare applications
  • Work closely with credit and sales teams to solve problems and keep things moving

You will thrive in a fast-paced, team-driven environment and have a passion for delivering standout service every day. The ideal candidate has strong communication skills, a positive mindset, and laser focus on details.

Requirements:
  • 2+ years in a customer-focused financial services or lending role
  • Strong written and verbal communication skills
  • Familiarity with terms like LVR or serviceability (a plus)
  • Passion for service and attention to detail

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