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Client Service Associate

2 months ago

Sydney, New South Wales, Australia Macquarie Full time
About the Role

We are seeking a highly skilled Client Service Associate to join our Macquarie Asset Management team. As a key member of our Client Services team, you will be responsible for managing external and internal client relationships, dealing with a range of queries relating to our managed funds and active ETFs across a range of asset classes and specialist investments.

Key Responsibilities
  • Manage client relationships and queries related to managed funds and active ETFs
  • Oversee different asset classes and specialist investment products
  • Ensure trade confirmations and dispute resolution are handled efficiently
  • Collaborate with internal stakeholders to deliver excellent client service
Requirements
  • 1-2 years' experience in a similar role and interest in asset management
  • Passion for client service and a passion to deliver on client needs
  • Excellent written and verbal communication skills
  • Strong problem-solving skills and effective time management and organisational skills
  • Enjoy working with a range of stakeholders and a willingness to learn
About Macquarie Asset Management

Macquarie Asset Management is a global asset manager that aims to deliver positive impact for everyone. We provide access to specialist investment expertise across a range of capabilities, including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.

Benefits
  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year and up to five additional days leave based on length of service
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
  • Paid volunteer leave and donation matching
  • Range of benefits to support your physical, psychological and financial wellbeing
  • Access to a wide range of learning and development opportunities