Senior Medical Equipment Specialist

6 days ago

Melbourne, Victoria, Australia beBeeFieldService Full time $100,000 - $120,000
Job Description

We are seeking a highly skilled and dedicated Field Service Engineer to join our team. As the face of our company in Victoria, you will be responsible for installing, maintaining and repairing cutting-edge medical equipment for hospitals and clinics.

This role directly supports safe and high-quality patient care by ensuring that our equipment is functioning properly and efficiently.

Key Responsibilities:
  • Install and maintain STERIS medical equipment
  • Deliver exceptional customer support onsite, by phone and via email
  • Diagnose faults and perform urgent repairs
  • Provide user training and technical guidance
  • Maintain accurate service records and manage spare parts inventory
  • Identify and recommend training needs and process improvements
Required Skills and Qualifications:
  • Trade/Technical Certificate or Diploma with hands-on technical service experience
  • Restricted Electrical License or Full Electrical License
  • Strong troubleshooting and repair skills
  • Valid driver's license and own vehicle (car allowance provided)
  • Willingness to travel across the region and work flexible hours
  • Self-motivated with strong decision making skills
Preferred Qualifications:
  • Previous field service experience
  • Proficiency with Windows and Microsoft Office (Word, Excel, PowerPoint)
  • Customer focused mindset and strong communication skills
Benefits:

We offer a competitive salary and an Incentive Compensation Plan (ICP) bonus. Additionally, we provide a car allowance and fuel card, as well as a supportive team culture with training and mentoring opportunities.

Others:

This role offers the opportunity to make a real difference in the lives of patients and healthcare professionals. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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