
Medical Equipment Specialist
3 days ago
At STERIS, we are seeking a skilled Field Service Engineer to join our expanding team in Melbourne, Australia.
This role offers the opportunity to work with cutting-edge medical equipment and provide exceptional customer support.
The ideal candidate will possess relevant technical qualifications, strong problem-solving skills, and ability to repair equipment effectively.
We offer a competitive salary, car allowance, and fuel card, as well as a supportive team culture and training opportunities.
About the RoleAs a Field Service Engineer, you will be responsible for installing, maintaining, and repairing medical equipment, including Endoscopy, Operating Theatre, and Infection Control systems.
- Install, Maintain, and Repair Equipment: Work with various types of medical equipment and ensure they are functioning correctly.
- Deliver Exceptional Customer Support: Provide top-notch support onsite, by phone, and via email to ensure customer satisfaction.
- Diagnose Faults and Perform Repairs: Troubleshoot issues and perform urgent repairs, including after-hours on-call rotation.
- Provide User Training and Guidance: Educate customers on proper use and maintenance of medical equipment.
- Maintain Accurate Records and Manage Spare Parts: Keep track of service records and manage spare parts inventory efficiently.
- Identify and Recommend Training Needs and Process Improvements: Analyze and suggest areas for improvement and training needs within the team.
Your key responsibilities will include:
- Installing, maintaining, and repairing medical equipment
- Providing exceptional customer support
- Diagnosing faults and performing repairs
- Providing user training and guidance
- Maintaining accurate records and managing spare parts
- Identifying and recommending training needs and process improvements
We offer a range of benefits, including:
- Competitive Salary: A salary that reflects your skills and experience
- Car Allowance and Fuel Card: A car allowance and fuel card for business use
- Supportive Team Culture and Training: A collaborative team environment with opportunities for training and mentoring
- Opportunity to Grow with a Global Leader: The chance to grow with a global leader in healthcare technology
We are a leading global provider of products and services that support patient care with an emphasis on infection prevention.
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