Hospitality Leader
3 weeks ago
As an Assistant Manager at Solotel, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences in our venues. With a strong focus on customer satisfaction, you will oversee the day-to-day operations of the venue, including managing the front and back of house, training and developing the team, and ensuring the smooth execution of events and functions.
Key Responsibilities
* Manage the day-to-day operations of the venue, including supervising staff, managing inventory, and maintaining high standards of customer service* Develop and implement strategies to improve customer satisfaction and retention* Train and develop the team to ensure they have the skills and knowledge required to deliver exceptional customer experiences* Collaborate with other departments to ensure seamless execution of events and functions* Maintain high standards of venue presentation and cleanliness
Requirements
* 2+ years of experience in a hospitality leadership role* Proven track record of delivering exceptional customer experiences* Strong communication and interpersonal skills* Ability to work effectively in a fast-paced environment* Passion for the hospitality industry and commitment to delivering exceptional customer experiences
About Solotel
Solotel is a family of 26 venues in Sydney and Brisbane, dedicated to delivering exceptional customer experiences. We are committed to creating a diverse and inclusive culture, where our team members feel valued, respected, and empowered to succeed. If you are a passionate and experienced hospitality leader looking for a new challenge, we would love to hear from you. Apply now to join our team and be part of our journey to become the leading hospitality group in Australia.
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