Chief Technology Officer
2 weeks ago
Job Summary:
MyPass Global is seeking a highly skilled Technical Director to lead our engineering team and drive the technical vision, strategy, and execution of our Platform development. As a key leadership figure, you will be responsible for providing strategic leadership for the engineering department, aligning technical strategies with overall business goals.
Key Responsibilities:
• Provide strategic leadership for the engineering department, aligning technical strategies with overall business goals.
• Develop and communicate a clear technical vision and technical roadmap that augments the product roadmap and strategy for the Platform.
• Lead, mentor, and inspire a high-performing engineering team, fostering a collaborative and innovative culture, driving accountability in delivering to desired schedule and quality outcomes.
• Drive talent acquisition, development, and retention strategies to build and maintain a skilled and motivated team.
• Manage the resourcing allocations to various engineering projects to meet strategic business objectives and/or desired product release schedules.
• Support the strategic product vision, ensuring timely and high-quality delivery of engineering solutions.
• Collaborate with product management to define and prioritise features and enhancements and develop appropriate product release strategies.
• Define and maintain the technology stack and architectural guidelines, ensuring scalability, reliability, and security of the Platform.
• Implement and optimise Agile development methodologies and processes to enhance team efficiency and product delivery.
• Establish and maintain robust quality assurance practices to ensure the delivery of bug-free, reliable software.
• Collaborate closely with product management, design, sales, operations, support, and customer success teams to align engineering efforts with business objectives.
• Foster a culture of cross-functional collaboration and communication.
• Architect systems for scalability, ensuring the ability to handle increased user loads and data volumes.
• Monitor and optimise system performance to deliver a seamless user experience.
• Encourage a culture of innovation and continuous improvement within the engineering team.
• Conduct research on emerging technologies and assess their potential impact on the company's products.
• Manage any government-funded R&D processes, ensuring that appropriate documentation and reporting is available for any R&D incentives and claims annually.
• Develop and manage the engineering budget, optimising resource allocation to meet business goals efficiently.
• Develop, implement and communicate appropriate incident management policies and procedures to meet contracted Service Levels for customers.
• Build appropriate processes, awareness and support in the Engineering team to ensure that customer service levels are adhered to at all times.
Requirements:
• Proven experience in a leadership role within a SaaS product development environment.
• Demonstrated success in leading and scaling engineering teams.
• Strong technical background with expertise in relevant technologies and programming languages.
• Experience in architecting and designing scalable, distributed systems.
• Excellent leadership and people management skills, with a track record of building and leading high-performing teams.
• Ability to inspire and motivate team members toward common goals.
• Strong strategic thinking and decision-making skills, with the ability to align technical initiatives with business objectives.
• Exceptional communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
• Proven ability to collaborate effectively with cross-functional teams and build strong working relationships.
• Extensive experience implementing and optimising Agile development methodologies.
• Bachelor's or master's degree in computer science, software engineering, or a related field.
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