Advanced Technical Support Specialist
3 days ago
Technical Support Expert
We are seeking an experienced Technical Support Expert to diagnose and resolve technical issues for internal customers.
The successful candidate will have previous experience in a similar role, with a strong commitment to delivering exceptional customer service. You will also possess excellent analytical and problem-solving skills, as well as the ability to work methodically and critically.
Proficiency in Windows OS, Active Directory, Office 365, MS Office suites, Citrix, and a solid understanding of LAN/WAN fundamentals, wireless & VPN technologies is required. Knowledge of computer hardware, anti-virus products, and PC security is essential.
In addition to your technical expertise, you will have excellent written and verbal communication skills, with the ability to articulate complex technical information in a clear and concise manner.
This is an exciting opportunity to join a fast-paced and progressive organisation where passion for delivering great results will be key to your success.
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