Marketing Data Analyst

1 month ago

Botany Bay, Australia UPS Full time

Job Title: Marketing Specialist

Job Summary:

This role supports the marketing function by developing and compiling standard and ad-hoc marketing reports. The ideal candidate will integrate marketing data and information from multiple sources to produce reports and support the marketing of UPS products and services, including sales support, product management, and resource management.

Responsibilities:

  • Summarize and communicate results and implications to initiators of requests.
  • Compile and update information in standard reports for timely distribution to stakeholders.
  • Gather data required to respond to ad-hoc requests.
  • Build databases to manage data for new reports.
  • Document queries used to build reports to ensure reliability.
  • Interact with data providers regarding source data to ensure quality and efficiency of processing.
  • Present report findings internally to keep workgroups informed and up-to-date.

Qualifications:

  • Sales Support: Supports sales with questions regarding processes, contracts, tools, and resources.
  • Product Management: Works with cross-functional teams to support, manage, and improve product portfolio and processes.
  • Resource Management: Maintains, updates, and enhances the resources and information available on SCOUT, UPS.com, and Product Knowledgebase.
  • Applies Information Analysis & Solution Generation Knowledge: Utilizes computer-based analytical and information management tools in order to perform routine analysis; documents approach and findings; reviews results with others as appropriate.
  • Applies Problem Definition & Structuring Knowledge: Identifies key factors behind basic problems and establish a path to solve them; proposes approaches to solve more complicated problems; investigates and diagnoses anomalies in routine business results.
  • Conducts Customer Business Process Analysis: Familiar with the primary customer business processes in which UPS solutions are most frequently applied (e.g., order management, shipping, receiving, returns, accounts receivable and accounts payable); within area of responsibility, able to describe customer benefits through the application of UPS solutions.
  • Experience using Microsoft Office Suite, specifically Access, Excel, Word, PowerPoint and Adobe Analytics.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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