Marketing Data Analyst

4 weeks ago

Botany Bay, Australia UPS Full time

Job Title: Marketing Data Analyst

Job Summary:

This position supports the marketing function by developing and compiling standard and ad-hoc marketing reports. He/She integrates marketing data and information from multiple sources to produce reports and support the marketing of UPS products and services including sales support, product management, and resource management.

Responsibilities:

  • Summarizes and communicates results and implications to initiators of requests.
  • Compiles and updates information in standard reports for timely distribution to stakeholders.
  • Gathers data required to respond to ad-hoc requests.
  • Builds databases to manage data for new reports.
  • Documents queries used to build reports to ensure reliability.
  • Interacts with data providers regarding source data to ensure quality and efficiency of processing.
  • Presents report findings internally to keep workgroups informed and up-to-date.

Qualifications:

  • Sales Support: Supports sales with questions regarding processes, contracts, tools, and resources.
  • Product Management: Works with cross-functional teams to support, manage, and improve product portfolio and processes.
  • Resource Management: Maintains, updates, and enhances the resources and information available on SCOUT, UPS.com, and Product Knowledgebase.
  • Applies Information Analysis & Solution Generation Knowledge: Utilizes computer-based analytical and information management tools in order to perform routine analysis; documents approach and findings; reviews results with others as appropriate.
  • Applies Problem Definition & Structuring Knowledge: Identifies key factors behind basic problems and establish a path to solve them; proposes approaches to solve more complicated problems; investigates and diagnoses anomalies in routine business results.
  • Conducts Customer Business Process Analysis: Familiar with the primary customer business processes in which UPS solutions are most frequently applied (e.g., order management, shipping, receiving, returns, accounts receivable and accounts payable); within area of responsibility, able to describe customer benefits through the application of UPS solutions.
  • Experience using Microsoft Office Suite, specifically Access, Excel, Word, PowerPoint and Adobe Analytics.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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