Data Analyst

2 weeks ago


Botany Bay, Australia UPS Full time

Job Description

Job Summary
This position supports the marketing function by developing and compiling standard and ad-hoc marketing reports. He/She integrates marketing data and information from multiple sources to produce reports and support the marketing of UPS products and services, including sales support, product management, and resource management.

Responsibilities

  • Summarizes and communicates results and implications to initiators of requests.
  • Compiles and updates information in standard reports for timely distribution to stakeholders.
  • Gathers data required to respond to ad-hoc requests.
  • Builds databases to manage data for new reports.
  • Documents queries used to build reports to ensure reliability.
  • Interacts with data providers regarding source data to ensure quality and efficiency of processing.
  • Presents report findings internally to keep workgroups informed and up-to-date.

Qualifications

  • Supports sales with questions regarding processes, contracts, tools, and resources.
  • Works with cross-functional teams to support, manage, and improve product portfolio and processes.
  • Maintains, updates, and enhances the resources and information available on SCOUT, UPS.com, and Product Knowledgebase.
  • Utilizes computer-based analytical and information management tools in order to perform routine analysis.
  • Identifies key factors behind basic problems and establishes a path to solve them.
  • Familiar with the primary customer business processes in which UPS solutions are most frequently applied.
  • Experience using Microsoft Office Suite, specifically Access, Excel, Word, PowerPoint, and Adobe Analytics.

Employee Type
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.



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