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Strategic Portfolio Operations Manager

1 month ago

Brisbane, Queensland, Australia CBRE Full time
About the Role

As a Strategic Portfolio Operations Manager at CBRE, you will be responsible for overseeing the efficient and cost-effective operation, maintenance, and development of services within your portfolio. This role is perfect for someone with a minimum 7 years' experience in building facilities/management roles and a passion for team management.

Key Responsibilities:
  • Contract Management: You will oversee the performance of service contractors and suppliers, ensuring compliance with KPIs and efficient service delivery across various technical domains.
  • Tenant Liaison: Maintain effective communication and responsiveness to tenant inquiries and complaints, coordinating with the DEXUS Response Centre for improved service.
  • Administration: Monitor operational expenditure, manage invoicing and budgets, and ensure timely documentation updates while adhering to Quality Assurance practices.
  • Safety and Environmental Management: Address safety and environmental audit items, manage risks, and ensure documentation is maintained for compliance.
  • General Responsibilities: Engage in additional tasks as assigned, participate in training, and contribute to specialist portfolio tasks to enhance building operations expertise.
About You
  • A minimum 7 years' experience in building facilities/management role with a preference for some team management experience
  • Have worked with and managed a portfolio of properties preferably focused on sophisticated commercial and industrial properties
  • Tertiary qualification in a technical/facilities field (or relevant trade courses with proven graduation)
  • OH & S General Induction for Construction Work or equivalent.
  • Experience in contractor management in commercial and industrial building environment.
  • Experience in Project Management is an advantage.
What's in it for you?
  • Working alongside an experienced and established team/leader.
  • Flexibility and freedom to show initiative to do your best work.
  • The opportunity to join a Global brand with a growing national team.
  • Our company is diverse and so are the opportunities for professional and career development.
  • Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
About us:

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Creating the real estate solutions of tomorrow, so businesses and people thrive. We work in every dimension of commercial real estate. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people.