Highly Skilled Customer Support Specialist
1 week ago
About Our Team
We are seeking a highly skilled Customer Service Representative to support our customer service delivery by responding to and processing urgent and non-urgent enquiries for customers, providing information and advice and escalating issues as necessary.
This is an opportunity to be part of a dynamic team and contribute to the provision of high-quality customer service in a fast-paced environment.
Key Responsibilities
- Respond to and process customer enquiries in a timely and professional manner.
- Provide accurate and up-to-date information and advice to customers.
- Elevate issues as necessary to ensure customer satisfaction.
Required Skills and Qualifications
- Ability to work rotational shift work to cover 24 hours per day, 7 days a week.
- Capacity to undertake and successfully complete training in all business streams and Certificate III in Public Safety.
- Flexibility to adapt to changing priorities and deadlines.
Benefits Package
- Competitive salary.
- Flexible work options.
- Opportunity to purchase leave.
- Annual leave loading.
- Corporate wellbeing programs.
- Free annual influenza vaccination.
- Salary packaging options.
About Us
We are one of the largest police forces in the western world, with over 20,000 employees dedicated to serving the community.
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