Senior Client Services Specialist

4 days ago

Sydney, New South Wales, Australia beBeeAccountOperationsManager Full time $90,000 - $120,000

Account Operations Manager

  • This role is accountable for overseeing the day-to-day management of assigned accounts.
  • The Account Operations Manager will work closely with senior directors to lead the daily operations for a number of clients.
  • You will be responsible for ensuring that all briefs are answered comprehensively and to an agreed timeline, and have a clear understanding of each campaign.
  • You will manage input from clients' creative partners to ensure high-quality ideas and adherence to media implementation processes across interactive channels.
  • You will understand your client's business and collaborate closely with specialist teams to provide excellent services for your client portfolio.

Key Responsibilities:

  • Client Relationship Management: Foster strong relationships with key clients and stakeholders.
  • Campaign Execution: Oversee the execution of campaigns from planning to completion.
  • Media Planning: Develop detailed media plans to translate approved channel strategies, negotiate strong rate positions, premium formats, and added value for campaign outputs.
  • Reporting and Analysis: Provide regular reporting and analysis to clients on their campaign performance.
  • Team Leadership: Effectively manage the output and development of direct reports to drive success in this leadership role.

Required Skills and Qualifications:

  • Proficiency in industry tools – Roy Morgan, AQX, Ad Intel, Big Datr.
  • Proprietary tools: Customer Viewpoint, MX.
  • Media invoicing tools such as BMD.
  • Analytic tools like Google Analytics, Google Data Studio, Datorama, Adobe Analytics.
  • Ad Servers like DCM, Sizmek, Innovid, Flashtalking.
  • DMPs/CDPs – Adobe, Google, Krux, Rocketfuel.
  • DSPs and Buying platforms – DV 360, DBM, MediaMath, Quantcast, Appnexus, DataXu, Turn, Sizmek.
  • Verification solutions – MOAT, Double Verify.

Benefits:

Other Opportunities:

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