Client Service Specialist

8 hours ago


Sydney, New South Wales, Australia beBeeCustomerSupport Full time $72,000 - $94,000
Client Service Specialist

We are seeking a Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Understand and respond to client inquiries regarding financial products and services
  • Provide effective solutions to clients through phone and live chat communication
  • Identify and escalate issues to supervisors as needed
  • Contribute to the development of best practice guides and knowledge sharing within the team

Requirements:

  • Experience in a contact centre environment with a high volume of phone-based communication
  • Critical thinking skills to navigate complex client issues
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment with multiple priorities

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to make a real difference in the lives of our clients

About Our Team:

We are a team of dedicated professionals who are passionate about delivering exceptional client service. We believe that every interaction with our clients is an opportunity to build trust and loyalty, and we strive to exceed their expectations at every turn.



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