Case Manager

1 month ago


Sydney, New South Wales, Australia Toll Group Full time

About Toll Group

We are a leading logistics company with a global presence, supporting over 20,000 customers worldwide. Our team of 16,000 professionals is dedicated to delivering exceptional supply chain solutions.

Our Government and Defence team provides specialized logistics expertise, including relocation services for the Australian Defence Force (ADF). We are seeking a skilled Case Manager to join our team in Melbourne, Sydney, Brisbane, and Adelaide.

The Opportunity

As a Case Manager, you will play a vital role in supporting relocation initiatives for ADF members and their families. Your responsibilities will include:

  • Delivering a high-quality end-to-end relocation experience through world-class case management, policy compliance, advocacy, and escalation resolution.
  • Ensuring members and their families understand service scope and the relocation life cycle.
  • Administering Defence relocation policy and entitlements to ensure benefits and entitlements are in accordance with policy and client key performance indicators.
  • Responding to routine telephone and email enquiries.

Requirements

To be successful in this role, you will need:

  • Case management experience in a similar role, preferably in global mobility, assignment management, insurance, or travel.
  • Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
  • Strong attention to detail and time management skills.
  • Proficiency in all Microsoft applications.
  • Mandatory: You must be an Australian Citizen or Permanent Resident.

What We Offer

We provide a supportive team environment, flexible work options, and full training. If you are passionate about delivering exceptional relocation services and have the skills to match, we encourage you to apply.



  • Sydney, New South Wales, Australia White & Case Full time

    Company Overview\White & Case is a global law firm with a rich history of serving leading companies, financial institutions and governments worldwide. With a presence in over 40 locations across the globe, we offer high-quality, internationally oriented work on complex matters.\\About the Role\We are currently looking for a Senior Associate to join our...

  • Claims Case Manager

    4 weeks ago


    Sydney, New South Wales, Australia Kennedy Reid Full time

    About the RoleWe are seeking an experienced Claims Case Manager to join our team at Kennedy Reid. In this role, you will be responsible for managing a portfolio of personal accident claims from end to end.As a Claims Case Manager, you will be working closely with stakeholders to ensure timely and efficient resolution of claims. You will also be responsible...


  • Sydney, New South Wales, Australia White & Case Full time

    We are seeking a seasoned Senior Associate to join our Project Delivery practice in Sydney. As a key member of the team, you will work on high-profile public market and private equity M&A transactions across the Asia-Pacific region and globally.Key ResponsibilitiesUndertake logistics, communication, and research tasks to drive processes forwardManage...


  • Sydney, New South Wales, Australia Gallagher Full time

    About GallagherWe are a leading provider of workers compensation insurance solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about helping injured workers recover and return to work as quickly as possible.Your RoleYou will be responsible for managing a caseload of 50-65 cases, providing expert case management...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Unlock Your Potential">We are seeking a highly motivated and experienced Compensation Case Manager to join our Workers Compensation team in Sydney. As a key member of the team, you will play a crucial role in helping plaintiff clients obtain justice for their work injury claims.">About Our Client">Our client is one of NSW's fastest growing first-class...


  • Sydney, New South Wales, Australia JustFund Full time

    At JustFund, we're not your typical lender. Our proprietary credit assessment engine focuses on the individual client, their unique circumstances and their specific legal entitlements to provide a line of credit to pay legal fees. This improves access to justice, outcomes and financial security.About JustFundWe received the backing of the Startmate...


  • Sydney, New South Wales, Australia Employers Mutual Full time

    Employers Mutual - Opportunity for Mobile Case ManagersWe are currently seeking talented individuals to join our team as Mobile Case Managers, working on our Police portfolio. If you have a solid background in case management and are passionate about making a positive impact on people's lives, this could be the ideal opportunity for you.About the Role:You...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    **Top Notch Opportunity for Personal Injury Professionals**A leading plaintiff law firm with an impressive 25+ year success track record is seeking a skilled Injury Claims Case Manager to join their Sydney CBD office.The ideal candidate will have 2-10+ years of experience in personal injury legal secretarial/paralegal roles, including workers compensation,...

  • Case Manager

    1 month ago


    Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    Employers Mutual Management Pty Ltd is a leading provider of Workers Compensation and Personal Injury Claims Management services. Our goal is to help people achieve a smooth return to work through ongoing support and collaboration with our clients and their employees.THE OPPORTUNITYAs a valued member of our team, you will have the opportunity to make a...


  • Sydney, New South Wales, Australia Kennedy Reid Full time

    Job Overview Kennedy Reid is seeking an experienced and skilled Case Manager to join our team. As a Case Manager, you will be responsible for managing a diverse portfolio of Comcare claims and providing strategic support to progress claims through the lifecycle. The Role Manage a complex caseload of Comcare claims, applying your knowledge of workers'...


  • Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Job Summary">This role is designed to manage a portfolio of claims from inception to finalisation, ensuring compliance with regulatory and Allianz requirements. The successful candidate will be responsible for strategic collaboration and case management to maximise return to work and return to health outcomes for claimants.


  • Sydney, New South Wales, Australia Be Recruitment Full time

    Job DescriptionWe are seeking a highly skilled and compassionate Family Services Case Manager to join our team on a part-time basis (3 days per week). The role will be based in the Blacktown and Penrith Local Government Areas and focuses on providing early intervention support to children, families, and communities at risk of vulnerability.The successful...


  • Sydney, New South Wales, Australia Ethos BeathChapman Full time

    We are seeking a highly skilled Financial Assistance Case Manager to join our team at Ethos BeathChapman.Company OverviewEthos BeathChapman is a reputable non-bank lender with a professional environment and a stable, solid business in growth mode.This role offers an exciting opportunity for experienced professionals to develop their skills in hardship...


  • Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About Allianz Australia Services Pty Ltd">We are a leading insurance and asset management company, dedicated to delivering exceptional customer experiences. Our team is passionate about making a positive impact on people's lives, and we're looking for talented individuals to join us in this mission.Job Description:The primary purpose of this role is to...


  • Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time

    EML (Employers Mutual Limited) is a leading workers compensation and personal injury claims management business. As an Insurance Case Manager in the hospitality industry, you will play a critical role in supporting injured workers recover and return to work.


  • Sydney, New South Wales, Australia Legal Aid NSW Full time

    Job SummaryWe are seeking a skilled Claims Management Specialist to join our team in Parramatta. This is a temporary full-time opportunity until 31 December 2023, with hybrid work options available.About the RoleThis role is responsible for delivering claims management services for complex and medium-risk cases in accordance with Workers Compensation...


  • Sydney, New South Wales, Australia Legal Aid NSW Full time

    About the HCCC">The Health Care Complaints Commission (HCCC) plays a vital role in maintaining the integrity of the NSW health system. Our primary focus is on protecting individuals and the community by addressing healthcare complaints.">Job Summary">We are seeking an experienced Assessment Officer to join our Assessments Team. As an Assessment Officer, you...

  • Claims Specialist

    3 weeks ago


    Sydney, New South Wales, Australia Legal Aid NSW Full time

    Senior Claims Advisor Role OverviewThis is an exciting opportunity to join the Department of Education as a Senior Claims Advisor, responsible for delivering claims management services for complex and medium-risk cases in accordance with Workers Compensation Legislation.About the RoleThe role will make sound decisions regarding claims management strategy to...


  • Sydney, New South Wales, Australia MediRecruit Full time

    About MediRecruit:We provide a specialist healthcare recruitment and career advisory service for Allied Health professionals in Australia, New Zealand, and the United Kingdom.Our dynamic team of recruiters have healthcare backgrounds and are passionate about sharing their expert advice with our clients.Sydney Opportunity: Rehab Case ManagerWe are seeking an...


  • Sydney, New South Wales, Australia MediRecruit Full time

    About the Role:We are seeking an Occupational Therapist to take on a Rehab Case Manager role in Sydney.You will be joining a remote team providing OT and Case Management services to adults with complex injuries, illnesses, and disabilities across NSW and interstate.Your main responsibilities will include:Managing a portfolio of workers with high...