Customer Service Officer Transformation Lead

1 week ago


Bayswater North, Victoria, Australia Conquest Recruitment Group Full time

We are now seeking an experienced Customer Service Officer to join our energetic team at Conquest Recruitment Group.

About the Role

The successful candidate will commence as an on-hired employee with a competitive salary of $60,000 - $80,000 per annum, working hours from 8:30am-5:00pm Monday-Thursday and 8:30am-4:00pm Friday.

As a key member of our team, you will be responsible for delivering exceptional customer service and administrative duties, reporting directly to the Customer Service Manager.

Key Responsibilities
  • Provide a high level of customer service via phone and adhere to quality standards
  • Confirm orders and deliveries, respond to enquiries and resolve issues
  • Process orders and utilize computer systems efficiently
  • Support the sales team and act as a first point of contact
  • Maintain accurate records and systems

You will possess a 'can-do' attitude, high personal performance standards, and excellent communication skills to effectively deal with customers and colleagues alike.

Requirements
  • Excellent attitude and strong team player
  • Able to effectively communicate with customers at all levels
  • Strong computer skills and proficiency in MS Office suite
  • Customer service experience (building industry advantageous)
  • Attention to detail and organizational skills

If you are a motivated individual looking to grow your career in customer service, please apply for this exciting opportunity.



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