Customer Service Officer Transformation Lead
1 week ago
We are now seeking an experienced Customer Service Officer to join our energetic team at Conquest Recruitment Group.
About the RoleThe successful candidate will commence as an on-hired employee with a competitive salary of $60,000 - $80,000 per annum, working hours from 8:30am-5:00pm Monday-Thursday and 8:30am-4:00pm Friday.
As a key member of our team, you will be responsible for delivering exceptional customer service and administrative duties, reporting directly to the Customer Service Manager.
Key Responsibilities- Provide a high level of customer service via phone and adhere to quality standards
- Confirm orders and deliveries, respond to enquiries and resolve issues
- Process orders and utilize computer systems efficiently
- Support the sales team and act as a first point of contact
- Maintain accurate records and systems
You will possess a 'can-do' attitude, high personal performance standards, and excellent communication skills to effectively deal with customers and colleagues alike.
Requirements- Excellent attitude and strong team player
- Able to effectively communicate with customers at all levels
- Strong computer skills and proficiency in MS Office suite
- Customer service experience (building industry advantageous)
- Attention to detail and organizational skills
If you are a motivated individual looking to grow your career in customer service, please apply for this exciting opportunity.
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