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Assistant Store Leaders

2 months ago

Sydney, New South Wales, Australia Michael Hill Full time
About the Role

Michael Hill is seeking experienced retail professionals to fill Assistant Store Manager positions across our NSW store network. As a key member of our store leadership team, you will be responsible for driving sales growth, developing and leading a high-performing team, and delivering exceptional customer experiences.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Sales Growth: Develop and implement strategies to drive sales growth, including visual merchandising, inventory management, and promotional activities.
  • Customer Experience: Ensure that every customer interaction is positive and memorable, resulting in repeat business and referrals.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, stockroom organization, and visual merchandising.
  • Training and Development: Provide coaching and training to sales associates to enhance their skills and knowledge.
Requirements
  • Leadership Experience: Proven experience in leading a team in a fast-paced retail environment.
  • Sales and Customer Service: Excellent sales and customer service skills, with a strong focus on delivering exceptional customer experiences.
  • Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
  • Problem-Solving and Adaptability: Ability to think critically and solve problems in a fast-paced retail environment.
What We Offer
  • Competitive Salary and Benefits: Attractive salary and benefits package, including a comprehensive training program.
  • Opportunities for Growth and Development: Opportunities for career advancement and professional growth within Michael Hill.
  • Flexible Work Arrangements: Flexible work arrangements, including a Sunday to Thursday workweek.