Assistant Store Manager

4 days ago

Sydney, New South Wales, Australia ARC'TERYX GALERIES BRAND STORE Full time
Lead a Team and Deliver Exceptional Guest Experiences

As an Assistant Store Manager at ARC'TERYX GALERIES BRAND STORE, you will lead a team of product guides in delivering best-in-class guest experiences. You will work in partnership with your Store Manager to achieve bold objectives both in-store and in the community.

You will be responsible for creating a brand experience and developing a team that aligns with the Arc'teryx Vision, Purpose, and Values. You will inspire your team with your passion for education and sharing product knowledge, and prioritize your connection with nature and celebrate others doing the same.

Key Responsibilities:
  • Lead a team in alignment with the Arc'teryx Vision, Purpose, and Values
  • Support and lead the training and coaching of a high-performing team through the lens of the Arc'teryx Guest Journey
  • Lead by example, coach in the moment, and empower the team to self-lead through all development plans and training opportunities provided by Arc'teryx and your leadership team
  • Identify and develop a store leadership talent pipeline in partnership with your Store Manager
  • Oversee the entire employee experience from onboarding through offboarding
  • Commit to and deliver on bold objectives both in-store and in the community
  • Build brand presence and guest loyalty by upholding our company's mission and values
Requirements:
  • 2-3 years of leadership and retail management experience
  • Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain, and develop future leaders
  • Entrepreneurial spirit and ability to continuously evolve to achieve great results
  • Passion for service and delivering an exceptional experience for guests
  • Proven financial acumen, including budgeting and forecasting sales, gross margin, expense control, and net profit
  • Ability to set a clear vision, align your team around common goals, and foster commitment to these objectives
  • Effective time management and problem-solving ability
  • Efficient with Microsoft suite (Word, Excel, Outlook, etc.)
  • Ability to lift up to 30 lbs
Expectations:
  • All employees' availability must reflect the needs of the business, which may change from time to time
  • All employees are expected to be available to work 'Black Friday' and from the second week of December until the end of the holiday season
  • You are fully accountable for and oversee the execution of all deliverables on the Assistant Store Manager Role and Responsibilities document

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