Administrative Support Specialist
4 weeks ago
We are seeking a highly skilled Administrative Support Specialist to join our team in Port Adelaide.
As an integral member of our administration team, you will be responsible for providing exceptional customer service, handling incoming calls and scheduling appointments for various programs.
You will also maintain visitor's books, support managers and staff with administrative tasks, and receive and process referrals.
This is a part-time (0.6 FTE) fixed-term position until 30 June 2026, offering a competitive SCHADS Level 2+ super package, salary packaging options, and a meal and entertainment card.
The ideal candidate will possess strong attention to detail, excellent communication skills, adaptability, and a proactive mindset.
You will have experience working in different environments and be comfortable transitioning between tasks and locations as needed.
A high performing, goal-focused, collaborative, and supportive team environment awaits you.
Key Responsibilities- Provide welcoming customer service in a professional and pleasant manner
- Handle incoming calls and route them to appropriate people/programs
- Schedule, check in, cancel, and reschedule client appointments for various programs as required
- Receive and process referrals; create hPAI profile, add active episode, create profile in MasterCare, add referral and assign to the appropriate teams
- Maintain visitor's books for visitors and/or workers from other sites and services
- Support managers, staff, and clients with other administrative tasks as required
- Strong attention to detail: You take pride in delivering accurate and thorough work.
- Excellent communication skills: You can liaise effectively with a diverse range of people, including clients, staff, and external stakeholders.
- Adaptability: You are comfortable working in different environments and can easily transition between tasks and locations as needed.
- Proactive mindset: You show initiative and can work independently when required.
- Computer literacy: You have excellent computing skills along with Microsoft Office Suite
- SCHCADS Level 2+ super
- Generous salary packaging to help increase your take-home pay
- Meal and entertainment card option available
- High-performing, goal-focused, collaborative, and supportive team environment
- Ongoing training and development opportunities
- Access to our Employee Assistance Program (EAP)
- Study leaves for ongoing employees
- Health insurance discounts with Bupa
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