Career Opportunities Coordinator
1 month ago
About The Busy Group
The Busy Group is a not-for-profit organisation dedicated to making skills, education and employment accessible to every person.
Our purpose is to empower individuals to create their own world of possibilities through participation in meaningful employment. With over 45 years' experience, we have established ourselves as a trusted partner in the community.
Job Summary
We are seeking an Employment Consultant to join our team in Fortitude Valley, Queensland. As an Employment Consultant, you will play a crucial role in assisting clients in securing sustainable and meaningful employment.
Key Responsibilities
- Manage a varied caseload, focusing on retraining and upskilling clients.
- Forge partnerships with local employers to create job opportunities.
- Provide exceptional customer service and conflict resolution skills to meet KPIs.
- Work collaboratively with colleagues to achieve team goals.
What We Offer
- Competitive salary: circa $67,000 + superannuation.
- NFP Salary Packaging (up to $15,900 per year) plus meal and entertainment card.
- Access to Fitness Passport.
- Paid parental leave, retail discounts, annual My Busy Day Off, career progression and internal opportunities.
- Training and professional development allowance.
- Employee Assistance Program and Flare Wellbeing App.
- FLEXI day off each month.
Requirements
- Demonstrated customer service experience.
- Digitally savvy – intermediate computer skills.
- Previous administration experience.
- Ability to work under pressure and meet KPIs.
- Ability to resolve complex client situations with resilience and maturity.
- Ability to obtain a Blue Card and National Police Check.
About You
We welcome applications from First Nations people, people from culturally diverse backgrounds, people with disabilities and those with lived experience in the justice system. If you are passionate about making a positive impact on individuals' lives and communities, this role is perfect for you.
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