Whistleblower Program Frameworks Administrator
3 weeks ago
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Whistleblower Program Adviser, you'll play a key role in managing and maintaining the program's frameworks and system administration, whistleblower intake and initial assessment, developing and delivering reporting involving data analytics, insights, themes, and emerging risks, record keeping and administrative processes and procedures, monitoring and managing the Program's control framework, and assisting with Risk Theme Officer delegate responsibilities.
Key Responsibilities
- Manage initial contacts with whistleblowers, assessing escalation triggers, setting up cases for triage by the Whistleblower Program Advisers, and maintaining accurate and current program records in accordance with ANZ's whistleblower policy and procedures and relevant legislation.
- Manage and maintain Whistleblower Program frameworks and systems, including case management system, contract and budget management, training allocations, communications coordination, and coordination.
- Develop and deliver regular reports for senior stakeholders, including data quality assurance, data analytics, insights, themes, and emerging risks, and for external stakeholders as required.
- Monitor and manage controls and approaches to compliance, including mitigating control failures, monitoring and reporting on KRIs and tolerances as a L1 Control Operator under the Non Financial Risk Framework, and assisting with NFR L2 Risk Theme Officer delegate responsibilities.
- Assist Whistleblower Program Team with preparing and delivering specialised training, program promotion and awareness activities, Group and Program initiatives, enhancements, and maintenance.
What You'll Bring
To grow and be successful in this role, you will ideally bring the following:
- Ability to always maintain confidentiality of Program work.
- Good working knowledge of data preparation and manipulation.
- Good data analytics and reporting skills, including drawing insights, themes, trends, and emerging risks.
- Good communication and collaborative skills.
- Good planning, coordination, and recording keeping skills.
- Ability to work independently (with some oversight) and in teams.
- Growth mindset, proactive, and willingness to learn.
- Frameworks and systems management experience, including managing user access, providing systems support, customisations and assurance.
- Good appreciation of non financial risk.
- Control/compliance monitoring and management experience.
Why Join Us
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
Job Type
Permanent
Role Location
Melbourne
Work Hours
Full Time
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