Community Service Coordinator
7 days ago
We are seeking an experienced Community Service Coordinator to join our team as a Home Safety Specialist. In this role, you will be the primary point of contact for customers, facilitating their requests for home maintenance and modifications.
Key Responsibilities:- Receive and action inbound requests for home maintenance and repairs in a call centre setting
- Undertake intake and assessment activities to ensure customer eligibility for funded services
- Schedule Field Officers and Contractors while ensuring service provisions align with Centacare's Mission and funding program objectives
- Certificate III or higher in Business Administration or equivalent experience
- Blue Card and NDIS Worker Screening Clearance (or current Yellow Card)
- National Criminal History Police Check (six months current)
- C Class Queensland drivers' licence
- First Aid/CPR Certificate
- Evidence of eligibility and right to work in Australia
You will be working in a supportive and inclusive environment dedicated to making a positive impact in the community. We offer comprehensive training on customer service processes and procedures, along with opportunities for professional development and career advancement.
Salary and BenefitsThe base salary for this position is $40.05 per hour, paid in accordance with our Collective Agreement. Salary packaging options are available, and you will have access to a range of benefits including opportunities for professional development and career growth.
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