Enterprise Solutions Expert

2 days ago

Sydney, New South Wales, Australia beBeeImplementationSpecialist Full time $90,000 - $140,000
Job Overview

This role plays a key part in delivering customer satisfaction through successful implementation and ongoing support, enabling customers to get the most out of our solutions.

Key Responsibilities
  • Implementing our enterprise solutions
  • Communicating with customers and internal teams
  • Providing technical assistance
Key Strengths
  • Technical support experience
  • Linux operating systems knowledge
  • Effective communication skills
  • Experience with case management tools
  • Familiarity with AWS and VMWare
  • Scripting abilities

As a Service Delivery Engineer, you are responsible for ensuring that our clients, partners, and internal teams receive excellent implementation and support experiences for our solutions. This includes on-site and remote installation and configuration activities, plus remote support, troubleshooting, and issue resolution.

You will be given autonomy and a rare opportunity to truly make your mark on our services evolution and help us establish ourselves globally with a strong client base. In doing so, you will play a vital role in helping us achieve our goal of scaling medical predictions globally to improve patient outcomes and make a positive impact worldwide.

The ideal candidate will have a Computer Science degree or similar field, with 5+ years of service experience in healthcare informatics and/or medical imaging informatics technologies. They will also have experience with installing and maintaining Linux operating systems, configuring and scripting (bash or python), knowledge of DNS, TCP/IP, and other networking concepts, experience with healthcare information protocols, standards, and systems, and excellent verbal and written communication skills.

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