Senior Commercial Operations Leader

2 days ago


Melbourne, Victoria, Australia beBeeOperational Full time $90,000 - $120,000

Unlock operational excellence and drive business results in Melbourne's hospitality scene.

The role of Head of Operations is a commercially-driven leadership position that focuses on translating business strategy into profitable operational delivery across a premium venue portfolio. This isn't your typical operations role - it requires a commercial leader who uses operational levers to drive business performance.


Key Responsibilities:
  • Drive P&L performance across the venue portfolio by maximising profitability through strategic operational decisions
  • Lead commercial operations, including venue managers and department heads, to hit financial targets
  • Manage new venue openings with a focus on strong commercial performance from day one
  • Implement scalable systems that optimise costs, improve efficiency, and support rapid growth
  • Optimise supplier relationships and procurement strategies to maximise margins
  • Oversee service teams at a strategic level to ensure brand standards support commercial objectives
  • Partner with senior leaders on expansion plans, capex decisions, and commercial strategy
  • Build operational capability that drives business results and supports growth ambitions

As a business-first leader, you will be measured on financial performance, growth delivery, and commercial optimisation. The ideal candidate will have:


Essential Experience:
  • Proven experience in senior operations roles in hospitality or multi-site consumer businesses
  • Proven P&L management and financial accountability
  • Track record of leading teams through growth and change
  • Experience with new site openings or expansion projects

You will be someone who sees operations as a vehicle for commercial success, not an end in itself, and gets energised by P&L accountability and driving business results.


About Us:

Founded in 2019, our company has quickly made a name for itself as the home of innovative, creative and world-class dining and drinking experiences. Our portfolio includes award-winning venues that offer unique and memorable experiences for customers.



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