Automotive Used Vehicle Sales Leadership Role
2 weeks ago
The role of Assistant Pre-Owned Sales Manager is to support the Sales Manager in overseeing the used vehicle sales department, ensuring smooth operations and contributing to the overall success of our dealership.
- Assist the Sales Manager in leading and motivating the used vehicle sales team to achieve sales targets and maximise customer satisfaction.
- Support the sales process by assisting customers with inquiries, test drives, and vehicle presentations.
- Maintain an attractive and organised showroom/yard, ensuring vehicles are clean, well-presented, and properly merchandised.
- Research and analyse competitor offerings to stay informed about industry trends and pricing strategies.
- Assist with managing inventory levels, including ordering vehicles, coordinating trade-ins, and ensuring a diverse selection of used cars.
- Provide exceptional customer service by addressing customer concerns and resolving any issues promptly and professionally.
- Support the Sales Manager in monitoring and analysing sales performance, identifying areas for improvement, and implementing corrective actions.
- Assist in maintaining accurate records and reports related to sales activities, customer interactions, and vehicle inventory.
- Stay updated on product knowledge, industry developments, and dealership promotions to communicate effectively with customers and team members.
- Perform other administrative and operational tasks as assigned by the Sales Manager.
- Effective leadership and motivation of the used vehicle sales team.
- Supporting the sales process and providing excellent customer service.
- Maintaining a well-organised showroom/yard and managing inventory levels.
- Researching and analysing competitor offerings and staying up-to-date with industry trends.
- Providing exceptional customer service and resolving any issues promptly and professionally.
- Monitoring and analysing sales performance, identifying areas for improvement, and implementing corrective actions.
- Maintaining accurate records and reports related to sales activities, customer interactions, and vehicle inventory.
- Previous experience in automotive used vehicle sales leadership is highly desirable.
- Experience in valuing and buying with a strong understanding of the market.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.
- Strong organisational skills and attention to detail, ensuring accuracy in sales documentation and inventory management.
- A passion for delivering exceptional customer service and a commitment to customer satisfaction.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Knowledge of the automotive industry and familiarity with used vehicle market trends is advantageous.
- Proficiency in using CRM software, Microsoft Office Suite, and other sales tools.
- Valid driver's license and a clean driving record.
- Competitive salary package with high on-target earnings.
- Opportunity to develop your career ambitions in the industry.
- Access to dealership discounts.
- Job security with a strong and growing independent family-owned business.
- Team development events, food trucks, and a supportive team environment.
- Employee Assistance Program.
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