Supervisors & Team Leaders - Career Advancement Opportunities
2 months ago
About Drakes Supermarkets
Drakes Supermarkets is a leading independent grocery retailer in Australia, with a rich history dating back to 1974. With over 60 stores across South Australia and Queensland, we have grown significantly while maintaining our core values.
Our Company Culture
We pride ourselves on creating a supportive and diverse work environment, with a team of over 5,500 members nationwide. Our goal is to inspire and develop great people, providing opportunities for career growth and advancement.
What We Offer
- Competitive Remuneration and a 10% company discount for you and your family
- Full On-the-Job Training and support to help you succeed
- Opportunities for Career Progression and advancement within the company
About the Role
This leadership role reports directly to the Customer Service Manager and involves supervising the Customer Service Department in their absence. The successful applicant will be given the training and skills required to excel in this position.
Key Responsibilities
- Supervise and Train Team Members to ensure excellent customer service
- Manage Customer Service Department in the absence of the Manager
- Work Collaboratively with the team to achieve sales targets and improve customer satisfaction
Requirements
- POS Knowledge is preferred but not essential
- Ability to Learn New Skills and adapt to changing situations
- Excellent Communication Skills and a passion for customer service
- Flair for Merchandising and a commitment to work health and safety standards
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