Client Services Officer
6 days ago
We are seeking a highly skilled Client Services Officer to join our team at HOBAN. This part-time role, with the flexibility to go full-time, is ideal for someone with excellent administrative and data entry skills, and a passion for delivering high-quality client service.
Key Responsibilities:
- Provide crucial administrative and client service support to ensure seamless service delivery to a wide range of clients.
- Assist with client onboarding, offboarding, invoicing, and task scheduling.
- Manage tax compliance documents and ATO lodgements.
- Maintain and update client information in CRM systems.
- Support the team with corporate secretarial duties and office administration tasks.
- Answer client queries and manage document execution.
Requirements:
- Experience in a professional services environment (e.g. accounting, consulting) preferred.
- Strong data entry and administrative skills with high attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and work autonomously.
- Proficiency in systems such as Xero, Airtable, or similar platforms (preferred but not essential).
- A proactive approach with a focus on continuous improvement.
About HOBAN:
We are a dynamic and inclusive organization that values diversity and promotes equal opportunities. We encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments to the recruitment process for individuals with disability. If you require an adjustment, please contact our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.
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