Store Operations Manager

1 day ago

Canberra, ACT, Australia Platypus Full time

We are seeking a highly motivated Store Operations Manager to join our Platypus team at the Canberra Civic store.

About Us

Platypus is a leading retailer of premium products, and we're committed to delivering exceptional customer experiences. Our teams are passionate, dedicated, and driven to succeed.

Job Description

This exciting opportunity will see you lead a high-performing team in driving sales growth, achieving operational excellence, and delivering outstanding customer service.

Key Responsibilities
  • Manage the efficient operation of the store to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Motivate your team to achieve optimal results in KPIs and added value targets across stores.
  • Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets, acknowledging outstanding results and identifying areas for improvement.
  • Effectively manage wage costs in store, adhering to weekly wage targets and company rostering standards.
  • Coach and mentor your team to maintain high team morale and encourage individual development through training and succession plans.
  • Ensure efficient OH&S management and adhere to state and national OH&S legislation.
Benefits
  • 40% off Accent Group brands (Hype DC, Skechers, Platypus, Vans, and more).
  • Sunday to Thursday roster with two consecutive days off to maintain a healthy work-life balance.
  • Access to our Employee Benefits program, including discounted gym memberships and health insurance packages.
  • Work among premium products alongside fellow passionate and dedicated colleagues.
  • Training and development opportunities to grow your career.
  • The chance to join the Future Leaders program, including leadership training workshops, global conferences, awards nights, and more.
Requirements
  • Demonstrated experience as a full-time or senior casual sales assistant, key holder, supervisor, or 3IC.
  • A motivated and driven attitude.
  • A passion for leading and inspiring a team to succeed.
  • A proven track record in driving sales and meeting KPIs and targets.
  • Operational excellence and experience with stock control and visual merchandising.
What We Offer

A competitive salary range: $80,000 - $100,000 per annum, depending on experience. This is an excellent opportunity to develop your skills and advance your career in a dynamic retail environment.

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