Cafe Operations Specialist

2 weeks ago

Wollongong City Council, Australia beBeeTeamplayer Full time $45,000 - $60,000
About the Position

We are seeking a motivated and flexible individual to join our team in a role that encompasses various aspects of cafe operations.

Key Responsibilities
  • Provide support across customer service and kitchen duties as needed, ensuring seamless delivery of our menu items and exceptional customer experiences.
  • Assist with coffee making and food preparation, maintaining high standards of quality and presentation.
  • Taking and processing customer orders efficiently, minimizing wait times and maximizing satisfaction.
  • Maintaining a smooth service during busy periods, adapting to changing circumstances and prioritizing tasks effectively.
  • Collaborating with the team to deliver exceptional customer experiences, fostering a positive and inclusive work environment.
Requirements
  • A positive attitude and team-first mindset, essential for success in this dynamic role.
  • The ability to adapt and work under pressure, juggling multiple tasks and responsibilities with ease.
  • Strong communication skills, enabling effective collaboration and clear articulation of ideas.
  • Hospitality or cafe experience, providing a solid foundation for success in this position.
  • An ability to work comfortably in both front and back of house environments, demonstrating flexibility and versatility.

This is a fantastic opportunity for someone who thrives in fast-paced environments and is passionate about delivering excellent customer service.

The successful candidate will be a team player who can work well under pressure, maintain a positive attitude in challenging situations, and contribute to the overall success of our cafe.

Benefits
  • A supportive team environment, promoting collaboration and mutual respect.
  • Flexible shifts with plenty of hours available, catering to diverse needs and preferences.
  • Above award pay rates, recognizing and rewarding outstanding performance.

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