Insurance Claims Specialist
2 days ago
We are seeking a talented individual to join our team at Marsh Adelaide, South Australia. This role will be based in the office and requires working at least three days a week on-site.
As a Claims Administrator, you will provide superior claims service to customers and stakeholders while utilizing external providers. You will manage new claims, gather information, prepare correspondence, calculate settlements, and process payments.
Responsibilities:- Manage and administer new claims, including liaison with customers and other parties.
- Undertake technical claims administration, gathering information, claims determination, preparing correspondence, calculating settlements, and processing payments.
- Assist Divisional Manager with preparation, monitoring, and analysis of claims data.
- Identify and pursue all opportunities for recovery.
- Monitor outstanding claims via the JRS diary system to ensure prompt settlement in line with internal procedures and policies meeting quality assurance and service standards.
- Build and maintain good rapport with internal and external customers and stakeholders, including Trust Administrators, Fund Managers, and other relevant parties.
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