Insurance Claim Manager

3 days ago

Adelaide, South Australia beBeeClaims Full time $71,821 - $105,156
Job Opportunity

This role supports the Claims Specialist Case Management team, working in partnership to manage complex and high-value home claims.

  • We are seeking a professional to make sound technical decisions on liability, cost, quality, timelines while meeting compliance and performance standards.
  • The successful candidate will provide compassionate, end-to-end claim support to members, delivering professional, empathetic, and high-quality service tailored to each member's individual needs.
  • They will adhere to policies, procedures, and regulatory obligations; identify and report risks; proactively maintain safety, quality, and service standards.
  • Foster positive working relationships with external partners, support colleagues with technical guidance and in high-demand periods to contribute to team success through participation and flexibility.
  • Maintain up-to-date knowledge, seek feedback and coaching, and act on opportunities to enhance skills, service delivery, and technical capability.
About You
  • Proven track record of delivering high-quality service and outcomes for members.
  • Extensive experience in General Insurance Home Claims.
  • Skilled in managing high claim volumes with strong knowledge of insurance practices, legislation, and industry codes.
  • ANZIIF qualifications highly regarded; passionate about embracing emerging technologies in a digital-first environment.
  • A passion for leveraging emerging technologies to stay ahead in a fast-changing digital world

Key attributes include: exceptional communication and interpersonal skills, ability to work collaboratively as part of a team, and a commitment to ongoing learning and development. Key Skills: Communication, Teamwork, Adaptability, Continuous Learning.

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