Insurance Claims Specialist

3 days ago

Adelaide, South Australia beBeeClaims Full time $90,000 - $120,000

Job Summary:

We are seeking a skilled Claims Officer to join our team. As a Claims Officer, you will be responsible for processing claims in line with set procedures and policies.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real difference in the lives of our customers.

You will be working closely with internal and external stakeholders to ensure that claims are resolved promptly and effectively.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure.

Key Responsibilities
  • Process claims in line with set procedures and policies
  • Provide exceptional customer service and develop strong relationships with customers and stakeholders
  • Manage claims using the appropriate external and internal specialists to achieve the settlement outcome efficiently and effectively
Requirements

To be successful in this role, you will need:

  • Previous experience in insurance claims or a related field
  • Strong customer service skills with a highly empathetic approach
  • A passion for making a difference and helping people in their time of need
What We Offer

We offer a range of benefits to help provide holistic support for your work life, including:

  • Hybrid Working - a mix of working from home and in the office to enhance your work/life balance
  • Wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 18 weeks' gender-equal flexible leave for all new parents, including paid super

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