Pet Care Specialist
6 hours ago
We are seeking a dedicated and compassionate Veterinary Nurse to join our dynamic team. As a key member of our team, you will be responsible for providing exceptional care and support to pets and their owners.
Key Responsibilities
- Responding to customer inquiries via various channels
- Providing comprehensive information on pet insurance products and services
- Handling customer concerns and resolving issues in a timely manner
- Assisting with insurance claims and guiding customers through the process
- Liaising with veterinarians and pet-related businesses
- Collaborating with the sales and marketing teams
- Maintaining up-to-date knowledge of product updates and industry trends
Requirements
- Excellent communication and interpersonal skills
- Organized and able to meet deadlines
- Positive attitude and genuine interest in animal welfare
- Prior experience in veterinary nursing or a related field is preferred but not required
Benefits
- Flexible work arrangements
- Ongoing professional development opportunities
- Career advancement possibilities
About Us
We are a leading provider of pet insurance solutions, dedicated to delivering exceptional service and support to our customers and their pets. Our team is passionate about making a positive impact in the lives of animals and their owners.
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