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Senior Financial Service Representative
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- Conduct in-depth conversations with customers to understand their financial goals and work collaboratively with branch specialists.
- Provide assistance with digital literacy and online banking needs through innovative solutions.
- Deliver exceptional customer service as the face of the branch, handling transactions, cash, queries, and paperwork while maintaining risk awareness.
- Engage in ongoing learning and development opportunities through on-the-job training and external resources.
- Build connections by supporting customers, contributing to community initiatives, and fostering a positive team culture.
- Experience in a customer-facing environment with the ability to meet performance targets.
- Strong attention to detail to ensure secure and accurate transactions with a risk-focused mindset.
- Confidence in communicating with customers face-to-face and over the phone.
- A willingness to understand and communicate the unique aspects of our organization.
- Collaborative mindset and drive for team success.
- Previous experience in the banking and finance industry is an asset but not essential.
Our organization provides a dynamic environment that values collaboration, innovation, and customer satisfaction. As a Customer Advisor, you will have opportunities for growth and development, working closely with a supportive team to achieve shared goals.
