Expert Technical Support Specialist
6 days ago
We are seeking a highly skilled professional to provide expert support for our Enterprise, Government, and Wholesale customers.
This role involves delivering proactive, empathetic technical assistance to resolve complex issues and exceed customer expectations. You will work closely with internal teams and external partners to ensure seamless collaboration and exceptional results.
The ideal candidate will have 1+ years' experience in a Service Desk or technical support role, with entry-level certification or experience in technologies such as VMware, Cisco UCS, NetApp, Veeam, Microsoft 365, and more.
You will possess excellent organisation, time management, and communication skills, as well as the ability to work independently and collaboratively. If you thrive in fast-paced environments and take pride in making complex things feel simple, this could be the perfect opportunity for you.
In return for your hard work and dedication, we offer a range of benefits including:
- 26 weeks paid parental leave for both primary and secondary caregivers
- Discounted internet up to the value of $109 per month
- 20% off our Mobile services
- Day-to-day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names and many more
- Celebrating you With monthly rewards and recognition
- Internal training and resources for you to continue to learn, grow and achieve your career goals
- Yearly allowance for amazing Aussie merchandise
- Fitness Passport for access to multiple gyms and pools across Australia
Join us in a dynamic, team-oriented environment that values continuous learning and growth. Apply now and take the first step towards an exciting new chapter in your career
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