Technical Expert

1 day ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $120,000 - $140,000

Unlock a new level of technical expertise as a specialist in workers compensation and personal injury claims management.

This role is ideal for an ambitious individual who thrives in a fast-paced environment, providing support and guidance to case managers in the recovery and return to work team.

The successful candidate will be responsible for delivering technical advice and coaching team members to ensure compliance with Victorian workers compensation law and WorkSafe Victoria guidelines.

Key Responsibilities:
  • Provide expert technical support to claims teams on claims management processes.
  • Collaborate with claims teams to achieve performance targets.
  • Review and provide feedback on current claims management practices and procedures.
  • Develop innovative initiatives and procedures to drive service excellence and compliance.
  • Nurture strong relationships with internal and external stakeholders.
About You:
  • Must have extensive technical experience within the Victorian workers compensation scheme.
  • Previous experience as a technical specialist or similar role in workers compensation claims is highly desirable.
  • Proven ability to manage competing stakeholder priorities and negotiate effectively.
  • Excellent time management and problem-solving skills.
  • Exceptional strategic thinking and coaching abilities.

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