Retail Store Performance Manager

3 days ago

Toowoomba, Queensland, Australia beBeeDevelopment Full time $105,600 - $124,440
Senior Retail Operations Manager

Lead and oversee daily store operations to drive sales growth, customer satisfaction, and team performance.


Drive operational excellence by implementing best practices, streamlining processes, and promoting a positive work environment.


Coach and develop team members to enhance their skills, confidence, and job satisfaction.


Maintain high standards of customer service, ensuring that every interaction is personalized, helpful, and memorable.


Work closely with the leadership team to align business objectives, goals, and strategies.


Identify areas for improvement and implement changes to drive revenue growth, reduce costs, and enhance profitability.


Manage budgets, monitor expenses, and optimize resource allocation to achieve business outcomes.


Communicate effectively with stakeholders, including customers, employees, and senior management, to ensure seamless collaboration and mutual understanding.


Develop and maintain strong relationships with key suppliers, vendors, and partners to secure competitive pricing, improve product quality, and enhance overall value proposition.


Required Skills and Qualifications
  • 5+ years of retail operations experience in a senior leadership role
  • Proven track record of driving sales growth, improving customer satisfaction, and enhancing team performance
  • Strong leadership, communication, and interpersonal skills
  • Ability to analyze complex data, identify trends, and make informed decisions
  • Strategic thinker with a focus on operational excellence and customer-centricity

Benefits
  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • Flexible work arrangements and work-life balance
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off

Others
  • Flexibility to prioritize tasks and manage multiple projects simultaneously
  • Open communication channels and regular feedback mechanisms
  • Autonomy to make decisions and take calculated risks

Referrals increase your chances of success.


Seniority level
  • Mid-Senior level

Employment type
  • Full-time

Job function
  • Sales and Business Development

Industries
  • Retail

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